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This web site ic.stream.com had the following on the web site, "We provide Complete Customer Lifecycle Solutions delivered through Intelligent Contact." We noticed that the website said " Enabling clients to maximise value from the relationships they have with their customers." It also said " We do this by integrating Digital, Data, Customer Intelligence, Multichannel Contact and Technology services to optimise performance. How Stream Works for You." The header had customer lifecycle solutions as the highest ranking optimized keyword. It is followed by digital services, data services, and customer intelligence services which isn't as ranked as highly as customer lifecycle solutions. The next words ic.stream.com used was multichannel contact services.